Here are what our clients say about ICS
Since we started our extended business office program with ICS, we saw immediate improvement in our A/R days. ICS was able to improve recovery rate within the 1st month of account referrals. We saw that number improve consistently with each following month. ICS made the whole process easy to implement.
Director of Patient Financial Services, 210 Bed Illinois Hospital
ICS has done a very good job in handling our bad debt accounts. Their client service department is very helpful, and we have been pleased with the low number of complaints.
Director of Patient Financial Services, 300 Bed Illinois Hospital
ICS has been our preferred collection service since 1990. We continue to use them for the big cases.
Credit & Collection Manager, Downtown Chicago Hotel Chain
We are a multi-specialty healthcare provider with approximately 100 physicians; ICS has provided collection service for our group since 1993. Currently, they are handling 100% of our assigned collection agency volume. We are very pleased with all aspects of their services, and they are very prompt when called upon to provide specific reports. I highly recommend their services to any provider.
Collection Manager, Chicago Area Physician Group
ICS has great customer service and quick turnaround time on discrepancies. The website is easy to maneuver and user friendly and saves our company time and money. We are even able to do quarterly audits independently with the help of ICS.
Director of Patient Financial Services, Illinois Physician Group
Our practice has found ICS services to be reliable. Their staff is easy to work with and helpful in day-to-day business transactions. Their recoveries are the best of all the agencies we use.
Business Office Manager, Illinois Physician Practice
ICS has handled our police tickets and parking tickets for over 15 years. We continue to use them because they produce steady returns on difficult to collect accounts.
Chicago Suburban Municipality
We just renewed our contact with ICS after 20 plus years of referrals. ICS continues to provide results in a difficult market. Their client services department is very prompt in resolving patient issues and supplying reporting requests.
400 Bed Illinois Hospital
ICS deals with multiple patient issues from charity to insurance billing issues and still maintains consistent results in A/R recovery. We have used their services for years. We feel comfortable recommending their services to other medical providers.
Director of Patient Financial Services, 220 Bed Illinois Hospital
ICS recovered 37% of our accounts in the 1st 3 months we listed with them. Thanks, ICS.
Chicago Podiatry Clinic