Privacy Policy

We may obtain information such as your name, address, account number, balance due, telephone numbers, social security number, information about your relatives and their telephone numbers, your place of employment, date of birth, from our clients who place your accounts with us for collection.


ICS Collection Service has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.

This Internet Privacy Policy describes the privacy policies applicable to ICS Collection Service’s U.S. Internet

Explicit Information Gathering

You can examine our entire web site without providing any information whatsoever. However, our web site’s email information request function requires users to give us contact information. This information is used to provide information to those who inquire about our products and services and to handle related business matters. This information is also used to get in touch with customers when necessary. The information gathered through this web site may be used to notify you about unsolicited products and services.


We sometimes use an Internet device called a cookie to store login or other information on your computer. A cookie is a small amount of information that a web site transfers to your computer’s hard drive. We use cookies to simplify your access and to tailor our services to your needs and interests. For some services, we offer users the choice of having an ID or password stored in a cookie so that you do not need to re-enter it when you return to the site. No other site can read a cookie set by ICS Collection Service, and we cannot read a cookie that another web site wrote to your computer. Most Internet browsers are set to accept cookies. Users can reset browsers to refuse cookies and still use our web site, although access may be slower and less convenient.

Covert Information Gathering

Our site does not covertly capture information regarding the specific activities of any particular user. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We may use cookies or other active content mechanisms to capture or maintain information about users without their prior consent. The only personal information that we capture has been specifically submitted to us through the email information request function. We do not store any persistent information on your computer.

Information Usage

When you disclose personal information to us, it may be used or disclosed in accordance with ICS Collection Service’s normal course of business. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant.


If you provide us with a telephone number and/or e-mail address, you are consenting to receive autodialed, prerecorded/artificial voice message calls and text messages at that number, or e-mail messages at that e-mail address, from us or from third parties that work for us, even if the number you provide is for a wireless telephone and/or using that number results in charges to you.

It is important that the information we have about you is correct. If you have reason to think it is not then contact us at:

PO Box 1010, Tinley Park, IL 60477.

For more information regarding this Privacy Policy, contact:


ICS Collection Service, Inc
PO Box 1010
Tinley Park, IL 60477info@ics-collection.com877-427-0555Calls may be monitored or recorded.

Effective Date:
September 21, 2022