Services
ICS is a full service debt collection agency specializing in doctor collections and hospital collections. ICS has provided collection services for 70 years. ICS also provides precollect letter services and wide array of specialized collection services. ICS has invested in advanced collection technology.
COMMERCIAL COLLECTIONS
Municipalities
ICS collects receivables for several Midwest municipalities. This includes police tickets, parking tickets, property damage claims, and unpaid business fees or fines.
Business to Business
ICS can pursue individual business accounts owed to your business. They have successfully handled this debt on an individual account basis. Your receivables are essential to the cash flow of your business, no matter how small the account.
Educational Institutions
ICS collects receivables for unpaid school registration fees for school districts, including both High Schools and Elementary Schools. They have also collected unpaid school tuition for private schools.
Utility Collections
ICS will collect on water bills and service fees owed to municipalities and counties.
HEALTHCARE REVENUE CYCLE SOLUTIONS
Extended Business Office
ICS offers precollect interactive messaging to inbound and outbound call center solutions. Each service can be customized and scaled to meet clients' specific needs and goals. The end result is collecting more money faster and decreasing the cost of collections.
Bad Debt Collection
Self-pay and balance after insurance accounts are referred after EBO projects or once direct efforts are exhausted. ICS representatives are trained to handle these accounts following your financial assistance guidelines, aiming to resolve account balances fairly with patients while collecting entitled monies.
2nd Placed Collections & Special Project Collections
ICS has the capability to collect debt from accounts recalled from one agency and referred to a 2nd agency. They have successfully completed Special Collection Projects for one-time referrals with several clients over the years.
Precollect Messaging
Ideal for smaller physician groups or billing companies, ICS creates customized consumer-friendly messages and calling campaigns to reach patients and transfer their calls directly to the office. This leads to more call-backs and faster resolution of accounts at reduced expense.
Third Party Claims
ICS has a separate third-party claims management team of experienced insurance and legal account specialists. They handle problematic insurance denials, personal injury, and worker’s compensation claims with specialized tactics and handling. ICS also has a medical billing department to handle billing requests.
Collection Litigation
ICS has a legal team to handle client-authorized litigation for recovering unpaid accounts. They provide legal remedies and representation in accordance with all state and federal laws, including lawsuits, estate, bankruptcy, and special cases, with over 30 years of experience in handling collection accounts.